At one of our regular evening meetings I was having a discussion with a realtively established Rep. Our conversation centered around what he had done the day before for his Lunch time meeting. He explained that he had left patch to go to Tesco and shop for his Lunch Meeting with 10 doctors that afternoon.
I asked him if this was an experience he enjoyed and he quickly replied - "NO"
I asked him how much did he spend - " £64.32" came the reply
I asked him - How long did this whole process take you from leaving patch to completing your shopping and then getting to your meeting and then setting up the items you had bought at the doctor's practice - he said in all about 1hour and 45 minutes.
I asked what would you say is the worst aspect of your Job - Sure enough e replied - " having to do shopping for my meetings"
I came home and this conversation kept repeating over and over in my head - I did a quick back of the envelope calculation - This guy is probably being paid say £40,000 per year that is roughly £118 per day or £15 perhour . So if he takes 2 hrs just to go buy food for a lunch time meeting thats roughly $2000 per year if he did 3 meetings per week over a 20 week period in the year. This is equivalent to 5% of his salary. imagine a team of 10 reps in a company - that would be £20,000 per year wasted - and we know lots of companies that have 30 -100+ reps - you can see my point.
Surely going to Tesco is not core activity for a Rep - they all hate doing it , except for those that have no commercial sences and understand their value to the company they work for. This is some thing that Reps should have a recognised and dependable caterer do for them. I have heard some Reps say that they only do this for cold buffet meeting - well just looking at the wasted costs heighlighted above should ring alarm bells to them.
We have been serving the Rep community for a number of years now as a prefered caterer and we understand the demands of the job. We have also seen the value add that we bring to reps that align with us and use our services for all their catering requirements. regardless of cold or hot food meetings - all these reps do is call us and we take care of everything and on the day the Rep shows up - just in enough time to set up their presentation and all their focus is on making sure they deliver their message to their customer and get the buy in to their product - surely thats where they are adding the most value for the company.
I asked him if this was an experience he enjoyed and he quickly replied - "NO"
I asked him how much did he spend - " £64.32" came the reply
I asked him - How long did this whole process take you from leaving patch to completing your shopping and then getting to your meeting and then setting up the items you had bought at the doctor's practice - he said in all about 1hour and 45 minutes.
I asked what would you say is the worst aspect of your Job - Sure enough e replied - " having to do shopping for my meetings"
I came home and this conversation kept repeating over and over in my head - I did a quick back of the envelope calculation - This guy is probably being paid say £40,000 per year that is roughly £118 per day or £15 perhour . So if he takes 2 hrs just to go buy food for a lunch time meeting thats roughly $2000 per year if he did 3 meetings per week over a 20 week period in the year. This is equivalent to 5% of his salary. imagine a team of 10 reps in a company - that would be £20,000 per year wasted - and we know lots of companies that have 30 -100+ reps - you can see my point.
Surely going to Tesco is not core activity for a Rep - they all hate doing it , except for those that have no commercial sences and understand their value to the company they work for. This is some thing that Reps should have a recognised and dependable caterer do for them. I have heard some Reps say that they only do this for cold buffet meeting - well just looking at the wasted costs heighlighted above should ring alarm bells to them.
We have been serving the Rep community for a number of years now as a prefered caterer and we understand the demands of the job. We have also seen the value add that we bring to reps that align with us and use our services for all their catering requirements. regardless of cold or hot food meetings - all these reps do is call us and we take care of everything and on the day the Rep shows up - just in enough time to set up their presentation and all their focus is on making sure they deliver their message to their customer and get the buy in to their product - surely thats where they are adding the most value for the company.
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